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Refund Policy for Ayuthra Kerala Ayurvedic Clinic Appointment Booking

Last Updated: 03-Feb-2025

Thank you for choosing Ayuthra Kerala Ayurvedic Clinic for your healthcare needs. This Refund Policy outlines the conditions under which appointment cancellation refunds will be processed. By booking an appointment through our website, you agree to the terms of this Refund Policy.

1. Appointment Cancellation and Refund Eligibility

Refunds are determined based on the timing of the cancellation relative to your scheduled appointment. The following refund structure applies:

  • 100% Refund: If you cancel your appointment 24 hours or more before the scheduled appointment time, you are eligible for a full refund.
  • 25% Refund: If you cancel your appointment between 3 hours and 24 hours before the scheduled appointment time, you are eligible for a 25% refund. A cancellation fee of 75% will be deducted.
  • No Refund: If you cancel your appointment less than 3 hours before the scheduled time, you will not be eligible for a refund.

2. Cancellation Process

How to Cancel: To request a cancellation and initiate the refund process, please contact our support team:

Processing Time: Refunds will be credited using the same payment method used during booking. Please allow 7-10 business days for the refund to appear in your account.

3. Important Considerations

  • Appointment Time Reference: The timing for cancellations is calculated based on the scheduled appointment time.
  • Non-Refundable Situations: No refunds for cancellations made less than 3 hours before the appointment or missed appointments without prior cancellation.
  • Rescheduling: If you wish to reschedule instead of canceling, contact our support team. Rescheduling is subject to availability and refund conditions.

4. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Please review it periodically for updates.

5. Contact Information

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