Privacy Policy
Last Updated: 03-Feb-2025
This Privacy Policy explains how Ayuthra Kerala Ayurvedic Clinic ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit or make an appointment via our website (www.ayuthraayurveda.com). By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
When you use our Website, we may collect personal information that you voluntarily provide, including but not limited to:
- Contact Information: Your name, email address, phone number, and postal address.
- Appointment Details: Date, time, and purpose of your appointment, along with any additional information provided during booking.
- Payment Information: If applicable, payment details processed by our third-party payment gateway (we do not store your complete payment card information).
b. Automatically Collected Information
We may also automatically collect certain information when you visit our Website, such as:
- Usage Data: Information about how you access and use the Website, including IP address, browser type, device details, pages viewed, and referring URLs.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the Website.
2. How We Use Your Information
We use the collected information for the following purposes:
- Appointment Management: To schedule, confirm, modify, or cancel appointments and communicate updates.
- Customer Support: To respond to inquiries and provide assistance.
- Improving Services: To monitor and analyze website usage trends.
- Marketing & Communications: With your consent, we may send updates, newsletters, and promotions (opt-out available).
- Compliance: To comply with legal obligations and enforce agreements.
3. Disclosure of Your Information
We may share your personal information under the following circumstances:
- Service Providers: With third-party vendors for payment processing, website hosting, and customer support.
- Legal Requirements: If required by law, legal process, or government request.
- Business Transfers: In case of mergers, sales, or acquisitions, your information may be transferred.
4. Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, and alterations. However, internet-based data transmission is never completely secure, so please take precautions when sharing information online.
5. Data Retention
We retain personal information as long as necessary for the stated purposes or as required by law. Once no longer needed, we will securely remove or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or update your personal data.
- Request deletion or restriction of processing.
- Object to certain processing activities.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their content or privacy policies. Please review their policies before providing any personal information.
8. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children under 18. If you believe a minor has provided us with personal data, please contact us for removal.
9. International Data Transfers
If accessing our Website from outside India, your information may be transferred, stored, and processed in India. By using our Website, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on this page with the updated date. Continued use of our Website after changes indicates acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
- Email: care@ayuthraayurveda.com
- Phone: 9443888135
- Address: TS NO 918, North 2nd Street, Pudukkottai, Tamil Nadu, 622001